{"id":1673,"date":"2021-02-26T10:55:01","date_gmt":"2021-02-26T13:55:01","guid":{"rendered":"https:\/\/grupocyclus.com.br\/cyclus\/?p=1673"},"modified":"2021-02-26T13:31:01","modified_gmt":"2021-02-26T16:31:01","slug":"gestao-de-relacionamento","status":"publish","type":"post","link":"https:\/\/grupocyclus.com.br\/cyclus\/2021\/02\/26\/gestao-de-relacionamento\/","title":{"rendered":"Gest\u00e3o de relacionamento"},"content":{"rendered":"\r\n<div class=\"wp-block-uagb-advanced-heading uagb-block-74d5d5a2\">\r\n<h2 class=\"uagb-heading-text\">Gest\u00e3o de relacionamento<\/h2>\r\n<p class=\"uagb-desc-text\"><img decoding=\"async\" loading=\"lazy\" class=\"alignleft wp-image-1659 size-full\" src=\"https:\/\/grupocyclus.com.br\/cyclus\/wp-content\/uploads\/2021\/02\/gestao-relac-pic-usar-e1614356907207.jpg\" alt=\"\" width=\"400\" height=\"400\" \/><\/p>\r\n<\/div>\r\n\r\n\r\n\r\n<p class=\"has-medium-font-size\"><strong>Vamos falar de gest\u00e3o de r<\/strong><strong>elacionamento?<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"has-medium-font-size\">Estar atento a este princ\u00edpio \u00e9 saber que as partes interessadas influenciam o desempenho de uma organiza\u00e7\u00e3o. O sucesso dela \u00e9 mais prov\u00e1vel de ser alcan\u00e7ado quando a organiza\u00e7\u00e3o gerencia relacionamentos com todas as suas partes interessadas para otimizar o impacto sobre o seu desempenho.<\/p>\r\n\r\n\r\n\r\n<p class=\"has-medium-font-size\"><strong>Quais a\u00e7\u00f5es podem ser feitas para atender esse princ\u00edpio?<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"has-medium-font-size\">&#8211; Determinar as partes interessadas pertinentes e sua rela\u00e7\u00e3o com a organiza\u00e7\u00e3o;<br \/>&#8211; Determinar e priorizar relacionamentos com partes interessadas;<br \/>&#8211; Coletar e compartilhar informa\u00e7\u00f5es, conhecimentos e recursos com as partes interessadas pertinentes;<br \/>&#8211; Incentivar e reconhecer melhorias e conquistas de provedores e parceiros.<\/p>\r\n\r\n\r\n\r\n<p class=\"has-medium-font-size\"><strong>Quais resultados eu posso alcan\u00e7ar?<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"has-medium-font-size\">&#8211; Compreens\u00e3o das partes interessadas;<br \/>&#8211; Agregar valor;<br \/>&#8211; Cadeia de fornecimento bem gerenciada provendo um fluxo est\u00e1vel de produtos e servi\u00e7os.<\/p>\r\n\r\n\r\n\r\n<p class=\"has-medium-font-size\">Fonte: ABNT NBR ISO 9000:2015 Sistemas de gest\u00e3o da qualidade \u2014 Fundamentos e vocabul\u00e1rio.<\/p>\r\n\r\n\r\n\r\n<p class=\"has-medium-font-size\"><a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=grupocyclus&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#grupocyclus<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=princ%C3%ADpiosdaqualidade&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#princ\u00edpiosdaqualidade<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=7princ%C3%ADpiosdaqualidade&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#7princ\u00edpiosdaqualidade<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=gest%C3%A3oderelacionamento&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#gest\u00e3oderelacionamento<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=partesinteressadas&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#partesinteressadas<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=stakeholder&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#stakeholder<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=parteinteressada&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#parteinteressada<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=pi&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#PI<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=sgq&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#SGQ<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=qualidade&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#qualidade<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=iso9001&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#ISO9001<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=consultoriaiso&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#consultoriaISO<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=treinamentoiso&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#treinamentoISO<\/a>\u00a0<a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=auditoriaiso&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6771057517523951617\">#auditoriaISO<\/a><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Gest\u00e3o de relacionamento Vamos falar de gest\u00e3o de relacionamento? Estar atento a este princ\u00edpio \u00e9 saber que as partes interessadas influenciam o desempenho de uma organiza\u00e7\u00e3o. O sucesso dela \u00e9 mais prov\u00e1vel de ser alcan\u00e7ado quando a organiza\u00e7\u00e3o gerencia relacionamentos com todas as suas partes interessadas para otimizar o impacto sobre o seu desempenho. Quais [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1659,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"content-boxed-container","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"categories":[1],"tags":[12,24],"uagb_featured_image_src":{"full":["https:\/\/grupocyclus.com.br\/cyclus\/wp-content\/uploads\/2021\/02\/gestao-relac-pic-usar-e1614356907207.jpg",400,400,false],"thumbnail":["https:\/\/grupocyclus.com.br\/cyclus\/wp-content\/uploads\/2021\/02\/gestao-relac-pic-usar-150x150.jpg",150,150,true],"medium":["https:\/\/grupocyclus.com.br\/cyclus\/wp-content\/uploads\/2021\/02\/gestao-relac-pic-usar-300x300.jpg",300,300,true],"medium_large":["https:\/\/grupocyclus.com.br\/cyclus\/wp-content\/uploads\/2021\/02\/gestao-relac-pic-usar-e1614356907207.jpg",400,400,false],"large":["https:\/\/grupocyclus.com.br\/cyclus\/wp-content\/uploads\/2021\/02\/gestao-relac-pic-usar-e1614356907207.jpg",400,400,false],"1536x1536":["https:\/\/grupocyclus.com.br\/cyclus\/wp-content\/uploads\/2021\/02\/gestao-relac-pic-usar-e1614356907207.jpg",400,400,false],"2048x2048":["https:\/\/grupocyclus.com.br\/cyclus\/wp-content\/uploads\/2021\/02\/gestao-relac-pic-usar-e1614356907207.jpg",400,400,false]},"uagb_author_info":{"display_name":"Grupo Cyclus","author_link":"https:\/\/grupocyclus.com.br\/cyclus\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Gest\u00e3o de relacionamento Vamos falar de gest\u00e3o de relacionamento? Estar atento a este princ\u00edpio \u00e9 saber que as partes interessadas influenciam o desempenho de uma organiza\u00e7\u00e3o. O sucesso dela \u00e9 mais prov\u00e1vel de ser alcan\u00e7ado quando a organiza\u00e7\u00e3o gerencia relacionamentos com todas as suas partes interessadas para otimizar o impacto sobre o seu desempenho. Quais&hellip;","_links":{"self":[{"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/posts\/1673"}],"collection":[{"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/comments?post=1673"}],"version-history":[{"count":7,"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/posts\/1673\/revisions"}],"predecessor-version":[{"id":1727,"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/posts\/1673\/revisions\/1727"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/media\/1659"}],"wp:attachment":[{"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/media?parent=1673"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/categories?post=1673"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/grupocyclus.com.br\/cyclus\/wp-json\/wp\/v2\/tags?post=1673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}